Information We Collect
Dhulaiwala Clean India Limited collects certain information from and about its users in three ways: (i) from our web server logs, (ii) with cookies, and (iii) directly from the user (iv) Dhulaiwala Android and IOS app Web Server Logs
When you register to our application, Dhulaiwala Clean India Limited may collect information and analyze its usage. Dhulaiwala Clean India Limited may collect information such as:
The app access to phone state, including the phone number of the device, current cellular network information, the status of any on-going calls, and a list of any phone account registered on the device.
Your Internet protocol address;
- The type of mobile or mobile OS version you use;
- The number of links you click within our application;
- The state or country from which you accessed our application;
- The date and time of your visit;
- The name of your Internet service provider;
- The Web page from which you linked to our application; and
- The pages you viewed on our application
Dhulaiwala Android and IOS app The type and model of your smartphone. App debug log stored min your smartphone. More information about cookies can be found here http://en.wikipedia.org/wiki/HTTP_cookie
On some pages of our application users can register to purchase products or services, receive personalized content, and participate in surveys or forums. When you register, Dhulaiwala Clean India Limited may ask you for some personal information. If you purchasing products or services from Dhulaiwala Clean India Limited, we will request financial information such as credit card or bank account information. Any financial information we collect is used only to bill you for the products and services you purchased. For other types of registrations or service inquiries, we will ask your name, address, e-mail address, or telephone number. We may then contact you with information about Dhulaiwala Clean India Limited products and services.
Support and Access
As a service subscriber you may be asked to disclose personal information to Dhulaiwala Clean India Limited so that we can provide technical support to you. We may collect personal information for account verifications in order to provide technical support and troubleshooting services over our helpdesk. If you choose to contact us via email, livechat, or helpdesk, we may retain a copy of the communication with your email address, account information, and our responses. Dhulaiwala Clean India Limited makes reasonable effort to make sure all collected data is reliable, up to date, accurate and complete.
How We Use Your Information
Customer Record and Inquiries Dhulaiwala Clean India Limited uses the information we collect to notify you about your account and to notify you about changes of the terms and conditions governing use of our applications, apps, products and services. We may also use the information we collect to notify you about other products and services we think you will find valuable and about special offers. You may notify us of your desire not to receive notifications relating to new products and services and specials offers by .opting-out. as provided for below.
Our employees, contractors, or agents will at times require access to your personal information. Dhulaiwala Clean India Limited permits access to this information only for business purposes such as administration and support for our products and services.
Dhulaiwala Clean India Limited may provide aggregate information about our customers, our applications traffic patterns, app usage pattern, and related app and application usage information to our affiliates and reputable third parties, this information will never include personal identifying data. We take all available measures to select affiliates and service providers that are ethical and provide similar privacy protection to their customers and the community. We do not make any representations about the practices and policies about these companies.
Compliance with Laws and Law Enforcement
We cooperate with government and law enforcement officials to enforce and comply with the law. We will disclose any information about Users upon valid request by government or law officials as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including without limitation subpoenas), to protect your property and rights, or the property and rights of a third party, to protect the safety of the public or any person, or stop activity we consider illegal or unethical.
Contacting You Directly
Dhulaiwala Clean India Limited may contact you directly through the email address or other information provided upon account signup. Dhulaiwala Clean India Limited will contact you to respond to your questions, to provide the services you request, to manage your account, and/or to inform you of any service announcements. If you require an account contact change, please submit a ticket to our Support department app support ticket section.
If you do not want to receive promotional materials or surveys from Dhulaiwala Clean India Limited, you may opt out at any time. You may .opt out. by clicking the "Unsubscribe" link in Surveys, or by sending a message with the subject "I do not wish to receive special communication from Dhulaiwala Clean India Limited" to support(at)dhulaiwala.cleaning. Once this message is received your account will be noted an all reasonable measures will be taken to remove your account from future non-pertinent account mailings.
Third Party Service Providers
We may at times provide information about you to third parties to provide various services on our behalf such as processing in-app payments. We will only share your information when necessary for the third party to provide the requested service. How We Protect Your Information
Dhulaiwala Clean India Limited uses technical security measures to prevent the loss, misuse, alternation or unauthorized disclosure of information under our control. Dhulaiwala Clean India Limited uses security measures including and not limited to: firewalls, non public facing systems, complex passwords, anti-virus, and mitigation and detection software. When we ask customers or users to provide financial information (such as a credit card number) that data is protected using Secure Sockets Layer ("SSL") technology. However, please note that electronic communication (ex: email, online chat, or instant messaging) that you may send to us may not be secure unless we advise you in advance that security measures will be in place prior to your transmitting the information. For that reason, we ask that you do not send confidential information such as financial information, or passwords to us through unsecured electronic communication.
Access to Your Personal Information and Correction of Inaccuracies
If you wish to access and/or update the personal information we have collected from you, you may either login to our application or client systems and view and change your information or contact our Accounting team via http://dhulaiwala.cleaning
Transfer of Data Abroad
Questions or Concerns